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Review and approve

Review happens file by file: each photo and each video is approved, or comes back with what needs to change.

Updated October 8, 2026 · 1 min read

Comment

  1. Open the file under Media. The Review pane sits beside it.
  2. Write in Ask for a change, or say it's good…
  3. On a video, pause at the right moment and click Mark: the comment is pinned to that moment ("At 0:12").
  4. To send a reference with it, use Attach files.

On any comment, Reply carries the conversation on right there.

Decide

Admins, strategists and reviewers decide:

  • Approve — the file is ready.
  • Ask for changes — say what needs to change; whoever made it sends a new version.
  • Reopen — takes the decision back.

Comments from reviewers carry the Client tag.

The post's conversation

Comments is the conversation about the whole post. Type @ to call someone in. Turn on The client sees it when a comment is for the client; the others stay within the team.

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