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People answer every message to Tucan, by e-mail. Write to the address that matches what you need, from the e-mail of your account if it is about your account, so we can find it.
Help with the app, your account or a plan
Write to support@usetucan.com. Say which team and, if it is about a post, which one, and what you expected to happen. A screenshot helps. The Help Center answers the most common questions straight away.
Your data and privacy
Write to privacy@usetucan.com to see, correct, export or delete what Tucan keeps about you, or to ask anything about the privacy policy. Requests under Brazil's LGPD are answered within the deadlines the law sets.
The company
Tucan is a product of CAIO MARCOS ALVES DE MOURA CONSULTORIA EM TECNOLOGIA DA INFORMACAO LTDA, CNPJ 42.399.277/0001-89.
Address: Rua Walenty Golas, 371, Campo Comprido, Curitiba, PR, CEP 81200-520, Brazil.
Everything else
Press, partnerships and anything that fits nowhere above go to support@usetucan.com too. You can also read who we are.